{"id":168,"date":"2026-03-12T21:33:24","date_gmt":"2026-03-12T20:33:24","guid":{"rendered":"https:\/\/raidassistance.com\/?page_id=168"},"modified":"2026-03-12T21:36:31","modified_gmt":"2026-03-12T20:36:31","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/raidassistance.com\/index.php\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"\t\t
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Derni\u00e8re mise \u00e0 jour : 12 mars 2026<\/span><\/h1>

RAID Assistance attache une grande importance \u00e0 la protection de vos donn\u00e9es personnelles. Cette politique explique quelles informations nous collectons, pourquoi nous les utilisons et comment vous pouvez exercer vos droits.<\/p>

1. Qui sommes-nous ?<\/h2>

Le responsable du traitement est\u00a0RAID Assistance<\/strong>.
Site web :\u00a0raidassistance.com<\/a>
T\u00e9l\u00e9phone :97378788
E-mail :\u00a0contact@raidassitance.com<\/strong>
Adresse : <\/span>route binguerdaine, medenine<\/b><\/p>

2. Quelles donn\u00e9es collectons-nous ?<\/h2>
  • nom et pr\u00e9nom ;<\/li>
  • num\u00e9ro de t\u00e9l\u00e9phone ;<\/li>
  • ville ou zone d\u2019intervention ;<\/li>
  • type de service demand\u00e9 ;<\/li>
  • message ou demande transmise via formulaire, t\u00e9l\u00e9phone, WhatsApp ou r\u00e9seaux sociaux.<\/li><\/ul>

    3. Comment collectons-nous vos donn\u00e9es ?<\/h2>
    • lorsque vous remplissez un formulaire sur notre site web ;<\/li>
    • lorsque vous remplissez un formulaire publicitaire sur Facebook ou Instagram ;<\/li>
    • lorsque vous nous contactez par t\u00e9l\u00e9phone, WhatsApp, Messenger ou Instagram ;<\/li>
    • lorsque vous nous envoyez un e-mail ou un message via les r\u00e9seaux sociaux.<\/li><\/ul>

      4. Pourquoi utilisons-nous vos donn\u00e9es ?<\/h2>
      • r\u00e9pondre \u00e0 votre demande et vous recontacter ;<\/li>
      • vous informer sur nos services d\u2019assistance et de soins \u00e0 domicile ;<\/li>
      • organiser une \u00e9valuation de votre besoin ;<\/li>
      • am\u00e9liorer la qualit\u00e9 de notre accueil et de notre suivi ;<\/li>
      • respecter nos obligations l\u00e9gales et administratives.<\/li><\/ul>

        5. Partage des donn\u00e9es<\/h2>

        Nous ne vendons pas vos donn\u00e9es personnelles. Vos donn\u00e9es peuvent \u00eatre partag\u00e9es uniquement :<\/p>

        • avec les membres autoris\u00e9s de notre \u00e9quipe ;<\/li>
        • avec nos prestataires techniques, lorsque cela est n\u00e9cessaire pour l\u2019h\u00e9bergement, la communication ou la gestion des demandes ;<\/li>
        • avec les plateformes utilis\u00e9es pour la collecte des demandes, comme Meta (Facebook \/ Instagram), lorsque vous utilisez leurs formulaires ou messageries ;<\/li>
        • si la loi ou une autorit\u00e9 comp\u00e9tente l\u2019exige.<\/li><\/ul>

          6. Dur\u00e9e de conservation<\/h2>

          Nous conservons vos donn\u00e9es uniquement pendant la dur\u00e9e n\u00e9cessaire pour traiter votre demande, assurer le suivi de la relation et respecter les obligations l\u00e9gales applicables.<\/p>

          7. S\u00e9curit\u00e9<\/h2>

          Nous mettons en place des mesures techniques et organisationnelles raisonnables pour prot\u00e9ger vos donn\u00e9es contre l\u2019acc\u00e8s non autoris\u00e9, la perte, la divulgation ou l\u2019utilisation abusive.<\/p>

          8. Vos droits<\/h2>
          • l\u2019acc\u00e8s \u00e0 vos donn\u00e9es personnelles ;<\/li>
          • la rectification de donn\u00e9es inexactes ;<\/li>
          • la suppression de vos donn\u00e9es, lorsque cela est possible ;<\/li>
          • le retrait de votre consentement, lorsque le traitement repose sur celui-ci.<\/li><\/ul>

            Pour exercer vos droits, vous pouvez nous contacter \u00e0 l\u2019adresse suivante :\u00a0<\/span>contact@raidassistance.com<\/b>.<\/p>

            9. Donn\u00e9es collect\u00e9es via Facebook et Instagram<\/h2>

            Lorsque vous remplissez un formulaire ou nous contactez via Facebook ou Instagram, vos donn\u00e9es peuvent \u00e9galement \u00eatre trait\u00e9es par Meta conform\u00e9ment \u00e0 sa propre politique de confidentialit\u00e9.<\/p>

            10. Modifications de cette politique<\/h2>

            Nous pouvons mettre \u00e0 jour cette politique de confidentialit\u00e9 \u00e0 tout moment. La version la plus r\u00e9cente sera publi\u00e9e sur cette page avec sa date de mise \u00e0 jour.<\/p>

            11. Nous contacter<\/h2>

            Pour toute question concernant cette politique ou le traitement de vos donn\u00e9es, vous pouvez nous \u00e9crire \u00e0 :\u00a0<\/span>contact@raidassistance.com<\/b><\/p>

            \u00a9 RAID Assistance \u2014 Tous droits r\u00e9serv\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            Derni\u00e8re mise \u00e0 jour : 12 mars 2026 RAID Assistance attache une grande importance \u00e0 la protection de vos donn\u00e9es […]<\/p>\n","protected":false},"author":1,"featured_media":120,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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